SYMPTOMS
When Commerce Server reads values from the
OrderForm object, you may receive an ASP.NET exception error message. The following is an example of this exception:
General Information
Additonal Info:
ExceptionManager.MachineName: BIZDESK1
ExceptionManager.TimeStamp: 8/8/2003 7:03:20 PM
ExceptionManager.FullName: GenerealResources, Version=1.0.0.0, Culture=neutral, PublicKeyToken=6dc7d4f4c5257af7
ExceptionManager.AppDomainName: /LM/w3svc/2/Root/Commerce-8-169268694359+28122
ExceptionManager.ThreadIdentity:
ExceptionManager.WindowsIdentity: MICROSOFT\aspnetwebservice
Exception Information
Microsoft.CommerceServer.Runtime.Orders.CommerceOrderSystemException: Failed to retrieve value for property 'sku' from the order form. ---> Microsoft.CommerceServer.Runtime.CommerceException: GetOrderFormValue Failed. ---> System.InvalidCastException: QueryInterface for interface ITypeInfo failed.
at Microsoft.VisualBasic.CompilerServices.ITypeInfo.GetDocumentation(Int32 memid, String& pBstrName, String& pBstrDocString, Int32& pdwHelpContext, String& pBstrHelpFile)
at Microsoft.VisualBasic.Information.TypeName(Object VarName)
at Microsoft.CommerceServer.Internal.Common.Util.IsBlank(Object& arg)
at Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.GetOrderFormValue(String strKey, Object strOrderFormName)
--- End of inner exception stack trace ---
at Microsoft.CommerceServer.Internal.Common.Util.ThrowCommerceException(String message, Exception inner, String source)
at Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.GetOrderFormValue(String strKey, Object strOrderFormName)
at Microsoft.CommerceServer.Runtime.Orders.OrderForm.get_Item(String keyName)
--- End of inner exception stack trace ---
at Microsoft.CommerceServer.Runtime.Orders.OrderForm.get_Item(String keyName)
at GeneralPayment.GeneralPayment.PayInCreditCard(String userId, String language, Int32 creditChecked, Int32 numOfPayment, String m_cc_number, String m_exp_date, Int32 m_cc_company, String generalStoreName, String m_userId, String m_Cvv, Int32 matbea)
Exception Message
Failed to retrieve value for property 'sku' from the order form.
Exception InnerException
Microsoft.CommerceServer.Runtime.CommerceException: GetOrderFormValue Failed. ---> System.InvalidCastException: QueryInterface for interface ITypeInfo failed.
at Microsoft.VisualBasic.CompilerServices.ITypeInfo.GetDocumentation(Int32 memid, String& pBstrName, String& pBstrDocString, Int32& pdwHelpContext, String& pBstrHelpFile)
at Microsoft.VisualBasic.Information.TypeName(Object VarName)
at Microsoft.CommerceServer.Internal.Common.Util.IsBlank(Object& arg)
at Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.GetOrderFormValue(String strKey, Object strOrderFormName)
--- End of inner exception stack trace ---
at Microsoft.CommerceServer.Internal.Common.Util.ThrowCommerceException(String message, Exception inner, String source)
at Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.GetOrderFormValue(String strKey, Object strOrderFormName)
at Microsoft.CommerceServer.Runtime.Orders.OrderForm.get_Item(String keyName)
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Commerce Server 2002 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-----------------------------------------------------------------------------------------------
28-Aug-2003 16:22 4.5.3325.0 98,304 Microsoft.commerceserver.interop.orders.requisition.dll
28-Aug-2003 16:22 4.5.3325.0 61,440 Microsoft.commerceserver.runtime.shipmgr.dll
After you apply this hotfix, you must run
Gacutil -if on each of the binaries to put them in the global assembly cache (GAC).