Site Staging Problems Occur After You Apply MCMS 2002 SP1 (827694)



The information in this article applies to:

  • Microsoft Content Management Server 2002 SP1

SYMPTOMS

After you install Microsoft Content Management Server (MCMS) 2002 Service Pack 1 (SP1), some or all of the following problems may occur:
  • Site staging may run for much longer than expected. Site staging never completes and you have to manually end the process, or it may take a long time to finish, up to several hours. After site staging is complete, the whole site may not be fully staged. Site staging stops responding in the middle of the staging.
  • If a page (PageA) has a connected page (PageA1), and PageA has a hyperlink in a placeholder that points to PageA1, PageA is not staged. Therefore, any hyperlinks that point to PageA are broken after site staging.
  • Site staging may abruptly end the process without staging the whole site. After the staging logs are analyzed, the last entry looks similar to the following:
    Thu Sep 04 03:08:16 2003, Defect , URL not registered with name mapper: http://localhost/NR/rdonlyres/9AA50630-6EAB-4D6D-84E5-9A7AC549DB7E/4904/not0135200803investor1.pdf?thumbnail=true&label=not0135200803investor.pdf - d:\sp1\cmsstable\private\cms\staging\ncompasssitestager\stageablefile.cpp(368)

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Content Management Server 2002 . For more information, click the following article number to view the article in the Microsoft Knowledge Base:

906142 How to obtain the latest Microsoft Content Management Server 2002 service pack

Hotfix information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   ----------------------------------------------------------------------------------------------
   22-Aug-2003  00:54                      1,056  Eula.rtf
   09-Sep-2003  16:22                    113,664  Microsoftcontentmanagementserver2002patch.msp
   09-Sep-2003  16:24                      8,192  Microsoftcontentmanagementserver2002unpatch.msp
   18-Jul-2003  06:53  1.0.12.0          347,648  Setup.exe        
   09-Sep-2003  16:18                      1,274  Setup.xml

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article. This problem was corrected in Content Management Server 2002 Service Pack 1a.

Modification Type:MinorLast Reviewed:10/26/2005
Keywords:kbHotfixServer kbQFE kbHotfixServer kbQFE kbQFE kbbug kbfix kbContentMgtServ2002SP2Fix kbContentMgtServ2002preSP2Fix KB827694 kbAudDeveloper