Dynamic Submenus on Web Pages Appear Transparent and Are Unreadable (827557)


The information in this article applies to:

  • Microsoft Internet Explorer version 6 for Windows XP
  • Microsoft Internet Explorer version 6 for Windows 98
  • Microsoft Internet Explorer version 6 for Windows 98 Second Edition
  • Microsoft Internet Explorer version 6 for Windows Millennium Edition
  • Microsoft Internet Explorer version 6 for Windows NT 4.0
  • Microsoft Internet Explorer version 6 for Windows 2000

SYMPTOMS

When use Microsoft Internet Explorer 6 to open a Web page, and then you click a Web page submenu, you find that the dynamic submenu appears transparent and is unreadable.

CAUSE

This problem may occur with some Web page that use dynamic submenus if you have the Ignore colors specified on Web pages accessibility option turned on in Internet Explorer.

The Ignore colors specified on Web pages accessibility option specifies whether you want Internet Explorer to always use the color settings that you select for text, background, and links. If Web page author selects different colors for text and background, the settings that you choose override them.

Note You cannot change the size or color of graphics.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Internet Explorer 6 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
Date         Time    Version        Size       File name
---------------------------------------------------------
06-Oct-2003  12:16   6.0.2800.1271  2,799,104  Mshtml.dll

WORKAROUND

To work around this problem, turn off the Ignore Colors Specified on Web Pages accessibility option in Internet Explorer. To do so, follow these steps:
  1. Click Tools, and then click Internet Options.
  2. Click the General tab, and then click Accessibility.
  3. In the Accessibility dialog box, click to clear the Ignore Colors specified on Web pages check box, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 6.
Modification Type:MinorLast Reviewed:11/1/2005
Keywords:kbHotfixServer kbQFE kbIE600sp2fix kbIE600preSP2fix kbfix kbbug KB827557 kbAudEndUser
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