Support WebCast: Best Practices for Microsoft Operations Manager, Service Pack 1 (827550)

Session Summary

Wednesday, November 12, 2003

Monitoring large and enterprise operations is a very difficult process. Microsoft Operations Manager (MOM) makes it easier. MOM helps overcome the challenge by optimizing and tuning the monitoring infrastructure for your specific environment. This Support WebCast will present best practices for improving your IT operations process with MOM; for designing and helping to protect your MOM monitoring infrastructure to be highly available (in addition to hardware redundancy); by centralizing disparate tools, scripts, and knowledge to reduce your total cost of ownership (TCO). These best practices are based on feedback that Microsoft received from the field and also from first-hand experience monitoring the Microsoft Game Studios (MGS) Operations services. The services include the massively multiplayer online role playing games, Asheron's Call 2.0 and Age of Mythology.

This is a Level 200 session that will be presented by Baelson Duque. Baelson has extensive experience in many areas as a Microsoft Certified Office Solutions Developer and a Tier 1 Support Analyst for the MSN Gaming Zone. He was Tools and Systems Engineer for the Microsoft Game Studios Operations team and owned the design and implementation of the overall monitoring infrastructure. He is currently a Program Manager for the MOM Product Unit.

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A full written transcript will be made available within three weeks of the live broadcast.

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Supplemental reading:

• MOM Web Site
• MOM Partners
• MOM Community
• MSM Information
• Management Packs

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