Text may be missing when you view a Word document in different views or when you scroll the document in Word 2002 (827488)


The information in this article applies to:

  • Microsoft Word 2002
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

In a Word 2002 document, when you change views or scroll the document, text that should appear on the last line of a page may jump to the next page, may jump back to the previous page, or may intermittently not show on either page.

RESOLUTION

Part 1: Download and Install the Fix


How to obtain the hotfix

This issue is fixed in the Word 2002 post-Service Pack 3 Hotfix Package May 5, 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

830807 Description of the Word 2002 post-Service Pack 3 hotfix package: May 5, 2004

Part 2: Activate the Update

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To this hotfix, follow these steps:
  1. Quit Word.
  2. Click Start, click Run, type regedit, and then click OK.
  3. Locate and then click to select the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Options

  4. After you select the key that is specified in step 3, point to New on the Edit menu, and then click DWORD.
  5. Type AlternateTableHeightLayout, and then press ENTER.
  6. Right-click AlternateTableHeightLayout, and then click Modify.
  7. In the Value data box, type 1, and then click OK.
  8. On the File menu, click Exit to quit Registry Editor.
Modification Type:MinorLast Reviewed:4/7/2006
Keywords:kbOfficeXPpostSP3fix kbQFE kbfix kbbug KB827488 kbAudEndUser
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