The public subfolder that you add to your Favorites public folder does not appear in Outlook 2003 (827409)
The information in this article applies to:
- Microsoft Office Outlook 2003
- Microsoft Office Outlook 2003 with Business Contact Manager
SYMPTOMSIf the following conditions are true
- You add a public folder to your Favorites public
folder.
-and- - The Automatically add new subfolders
option is turned on in Microsoft Office Outlook 2003.
-and- - You add a subfolder from the parent public folder to the
parent folder in your Favorites public folder.
the subfolder that you added does not appear in your Favorites
public folder. CAUSEThis problem occurs when the following conditions are true:
- The public folder resides on a Microsoft Exchange 2003
server.
- You have configured Microsoft Outlook to cache the contents
of your Favorites public folder to Offline Files.
When these conditions are met, the subfolder is added to your
Offline Files. However, the subfolder is not visible until you restart Outlook
2003. WORKAROUNDTo work around this problem, you must quit and restart
Outlook 2003. This will make the newly added subfolder visible in your
Favorites public folder.STATUSMicrosoft has confirmed that this is a
bug in the Microsoft products that are listed in the "Applies to"
section.
| Modification Type: | Minor | Last Reviewed: | 1/6/2006 |
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| Keywords: | kbBug kbemail kbCaching kbnofix KB827409 kbAudEndUser |
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