Project Web access tab is blank when you double-click a Project Server 2003 Outlook calendar item (827401)


The information in this article applies to:

  • Microsoft Office Professional Edition 2003
  • Microsoft Office Excel 2003
  • Microsoft Office FrontPage 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Word 2003
  • Microsoft Office Standard Edition 2003
  • Microsoft Office Student and Teachers Edition 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Basic Edition 2003
  • Microsoft Office Access 2003

SYMPTOMS

When you double-click a Microsoft Office Project Server 2003 Outlook calendar item, the Project Web access tab is blank instead of displaying the timesheet.

CAUSE

This problem occurs when Microsoft Outlook is installed on a Terminal Server system if the Outlook Visual Basic Scripting Support is not installed.

RESOLUTION

Temporarily Disable Terminal Services

To do this, follow these steps:
  1. Click Start, right-click My Computer, and then click Manage.
  2. Expand Services and Applications, click Services, right-click Terminal Services, and then click Properties.
  3. In the Startup Type box, click Disabled.

    Note Make a note if the current setting is Manual or Automatic so that you can restore this setting later.

Install the Scripting Support

  1. To download Microsoft Windows Script 5.6 for Microsoft Windows 2000 and Microsoft Windows XP, visit the following Microsoft Web site:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=c717d943-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

  2. Click Download, and then click Run this file from current location.

    For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

    119591 How to obtain Microsoft Support files from Online Services



    Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Enable Terminal Services Again

  1. Click Start, right-click My Computer, and then click Manage.
  2. Expand Services and Applications, click Services, right-click Terminal Services, and then click Properties.
  3. In the Startup Type box, click Automatic or click Manual.
Modification Type:MinorLast Reviewed:2/13/2006
Keywords:kbRemoting kbsetup kbprb KB827401
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