You do not receive the expected results when you use a text phrase to search for files (827205)


The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition

SYMPTOMS

When you use a multi-word phrase in the Microsoft Windows Search feature to search for a file, the search may not return all the documents that match the search criteria.

CAUSE

This problem occurs because Search scans a document's text in set sized blocks of words. If the phrase spans two blocks, Search cannot match the phrase. Search can only scan one block at a time, and Search does not carry over partial matches.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP
   Date         Time   Version        Size       File name
   ----------------------------------------------------------
   04-Sep-2003  18:55  6.0.2800.1266  8,347,136  Shell32.dll      
   02-Sep-2003  16:55  5.1.2600.1266    568,320  Xpsp2res.dll
Windows XP 64-bit Edition
   Date         Time   Version        Size        File name      Platform
   ----------------------------------------------------------------------
   04-Sep-2003  19:34  6.0.2800.1266  14,373,376  Shell32.dll    IA-64
   04-Sep-2003  18:55  6.0.2800.1266   8,347,136  Wshell32.dll   x86
   02-Sep-2003  16:55  5.1.2600.1266     568,320  Wxpsp2res.dll  x86
   02-Sep-2003  16:55  5.1.2600.1266     567,808  Xpsp2res.dll   IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:10/28/2005
Keywords:kbHotfixServer kbQFE kbWinXPsp2fix kbWinXPpreSP2fix kbfix kbbug KB827205 kbAudEndUser kbAudITPRO
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