Performance Issues May Occur When MCMS API Functions Are Used Frequently (827068)



The information in this article applies to:

  • Microsoft Content Management Server 2002
  • Microsoft Content Management Server 2002 SP1

SYMPTOMS

When one or both of the following Microsoft Content Management Server (MCMS) 2002 API functions are used frequently, performance issues may occur on the MCMS Web site:
  • HtmlPlaceholder.Text()
  • Placeholder.Text()

CAUSE

When these functions are used frequently, delays are created when the non-HTML version of the text inside a placeholder is extracted and parsed.

RESOLUTION

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Content Management Server 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
For the original released version of MCMS 2002:
   Date         Time   Version            Size    File name
   ------------------------------------------------------------------------------------------
   10-Dec-2002  21:52  4.0.1381.4         65,600  Cmsupdate.exe    
   14-Aug-2003  20:35  5.0.1648.0        176,128  Microsoft.contentmanagement.publishing.dll  
   14-Aug-2003  00:54                      1,717  Update.inf

For MCMS 2002 Service Pack 1 (SP1):
   Date         Time   Version            Size    File name
   ------------------------------------------------------------------------------------------------
   22-Aug-2003  00:54                      1,056  Eula.rtf
   27-Aug-2003  00:57                    110,080  Microsoftcontentmanagementserver2002patch.msp
   27-Aug-2003  01:01                      7,680  Microsoftcontentmanagementserver2002unpatch.msp
   18-Jul-2003  06:53  1.0.12.0          347,648  Setup.exe        
   27-Aug-2003  00:53                      1,429  Setup.xml

Modification Type:MinorLast Reviewed:10/26/2005
Keywords:kbHotfixServer kbQFE kbHotfixServer kbQFE kbBug kbfix kbQFE KB827068 kbAudDeveloper