RESOLUTION
To resolve this issue, remove the hotfix that is described in the "Cause" section. To do this, follow these steps.
Note If you remove this hotfix from a computer that is using a Microsoft Commerce Server 2000-based program, the performance of the computer may decrease.
- Click Start, point to Settings, and then click Control Panel.
- Double-click Add/Remove Programs.
- Click Windows 2000 Hotfix (Pre-SP4), and then click Change/Remove.
- Click Yes to confirm.
- Click OK.