Cannot Print to an HP LaserJet 4 Printer or an HP LaserJet 5 Printer (826897)

SYMPTOMS

When you try to print a document to a Hewlett-Packard (HP) LaserJet 4 or an HP LaserJet 5 printer from a Windows 2000-based computer, one or more of the following behaviors may occur:

• The print job sits in the queue, but the printer does not print it.
• The Print Spooler service may stop responding, and one of the following error events is reported in the application event log:Event Type: Error
  Event Source: Application
  Event Category: None
  Event ID: 2510
  Date: 12/14/2000
  Time: 2:06:11 PM
  User: N/A
  Computer: Computer_Name
  Description: The server service was unable to map error code 1722.-or-Event Type: Error
  Event Source: Application
  Event Category: None
  Event ID: 2510
  Date: 12/14/2000
  Time: 2:06:11 PM
  User: N/A
  Computer: Computer_Name
  Description: The server service was unable to map error code 1726.
• The computer stops responding, and you receive the following error message:
  STOP 0x000000E3

.