You cannot search for content or you may receive unexpected results when you search for content in the portal site in SharePoint Portal Server 2003 (826797)


The information in this article applies to:

  • Microsoft Office SharePoint Portal Server 2003

SYMPTOMS

You may find that Microsoft Office SharePoint Portal Server 2003 (SPS) does not index SPS content in the portal site correctly. As a result, users either cannot search for SPS content or may receive unexpected results when they try to search for content in the portal site. No error or warning messages are logged to the application event log or to the SharePoint Portal Server log files.

CAUSE

This problem may occur if the URL of the portal site in the Portal Web Address box of the Configure Connection to Portal Site page is changed from "/" (without the quotation marks) to a different URL. In this situation, SharePoint Portal Server does not index SPS content (but indexes Microsoft Windows SharePoint Services content) and does not display or log an error or warning message to provide information about the issue or how to troubleshoot the issue.

WORKAROUND

To work around this problem, make sure that the URL of the portal site is specified correctly in the Portal Web Address box of the Configure Connection to Portal Site page. To do so, follow these steps:
  1. In your Web browser, type the following URL in the Address box, where ServerName is the name of the server, and then press ENTER:

    http://ServerName/_layouts/1033/portal.aspx

  2. On the Configure Connection to Portal Site page, specify the correct URL of the portal site in the Portal Web Address box--for example, type "/" (without the quotation marks).
  3. In the Portal Name box, specify a friendly name for the portal site, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For more information about SharePoint Portal Server 2003, visit the following Microsoft Web site:

http://www.microsoft.com/office/sharepoint/prodinfo/default.mspx

For more information about Windows SharePoint Services, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/technologies/sharepoint/default.mspx

Modification Type:MinorLast Reviewed:1/9/2006
Keywords:kbpending kbBug KB826797 kbAudITPRO
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