"Publisher cannot print CMYK composite... " error message and Publisher 2003 quits unexpectedly when you try to print a mail merge (826451)


The information in this article applies to:

  • Microsoft Office Publisher 2003

Thank You for Your Help!

Microsoft thanks you for taking the time to send us information about the program error that you just experienced. After investigating error reports provided by users like you, our engineers devised a workaround for this problem. This article contains information that may help you avoid this problem in the future.

Error Signature

This article describes a program error that can have the following error signatures:
Application Name   Application Version   Module Name   Module Version   Offset
--------------------------------------------------------------------------------
Mspub.exe          11.0.5525.0           Mso.dll       11.0.5530.0      001aed42
Additionally, other offsets are possible.

SYMPTOMS

When you try to print a mail merge in Microsoft Office Publisher 2003, you may receive the following error message:
Publisher cannot print CMYK composite to a black & white printer. To print CMYK composite, choose a color printer.
When you click OK to close the error message, you may receive an error message that is similar to the following message
Microsoft Publisher has encountered a problem and needs to close. We are sorry for the inconvenience.

Please tell Microsoft about this problem.

We have created an error report that you can send to help us improve program name. We will treat this report as confidential and anonymous.

To see what data this error report contains, click here.


Note To view the details of the error signature, click the link in the following text:

To see what data this error report contains, click here.

CAUSE

This problem may occur when you try to print a mail merge to a PostScript printer with the Print Composite CMYK by default option turned on.

WORKAROUND

To work around this problem, restart Microsoft Office Publisher 2003, and then turn off the Print Composite CMYK by default option. To do this, follow these steps:
  1. After you restart Microsoft Office Publisher 2003, do not open your mail merge publication.
  2. On the New Publication task pane, click Blank Print Publication.
  3. On the File menu, click Print.
  4. In the Print dialog box, click Advanced Print Settings.
  5. On the Separations tab, click to clear the Print Composite CMYK by default check box.
  6. Click OK to close the Advanced Print Settings dialog box.
  7. Click Cancel to close the Print dialog box.
  8. Open your mail merge publication, and then print your mail merge.

MORE INFORMATION

The Office Error Reporting dialog box appears when an error occurs that results in a fatal event in the program. The dialog box includes a button to send the information about the fatal event to Microsoft. Microsoft gathers information about these types of events in a database to try to identify the cause. For more information about the Microsoft Data Collection Policy, visit the following Microsoft Web site:

http://oca.microsoft.com/en/dcp20.asp

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

283768 OFFXP: End User Privacy Policy in Application Error Reporting 289508 OFFXP: How to Read Error Signature from Office Application Error Reporting If Program Quits Unexpectedly

Modification Type:MinorLast Reviewed:10/10/2006
Keywords:kbprb kbprint kberrmsg kbnofix KB826451 kbAudEndUser
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