Local undeliverable messages stay in the local delivery queue for two days before an NDR is sent (826134)
The information in this article applies to:
- Microsoft Exchange 2000 Server
SYMPTOMSWhen you try to send an e-mail message to a local mailbox, and the message cannot be delivered, the message stays in the local delivery queue of the mailbox store for two days before your Microsoft Exchange 2000 Server returns a non-delivery report (NDR). During the two days that the message stays in the local delivery queue, the Exchange 2000 mailbox store tries to deliver the message. Events that are similar to the following may be logged in the application log:Event Type: Error
Event Source: MSExchangeIS
Event Category: Content Engine
Event ID: 12002
Date: Date
Time: Time
User: N/A
Computer: Computer_Name
Description:
Error FFFFFBFE-8200036D occurred while processing message <> from 'Postmaster'.
Event Type: Warning
Event Source: MSExchangeTransport
Event Category: Exchange Store Driver
Event ID: 327
Date: Date
Time: Time
User: N/A
Computer: Computer_Name
Description:
The following call : EcSetFileHandleProp to the store failed. Error code : -1026. MDB : 44985987-446c-4e20-9773-bcd57587fd5f. FID : . MID : . File : C:\Program Files\Exchsrvr\Mailroot\vsi 1\Queue\NTFS_fb3dca8001c35dff00000003.EMLCAUSEThis problem occurs because messages that cause the JET_errRecordTooBig error to occur are kept in the local delivery queue. The mailbox store tries to deliver the message for two days. If the message cannot be delivered after two days, an NDR is sent to the sender of the message, and the mailbox store stops trying to deliver the message.RESOLUTIONA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
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15-Oct-2003 23:31 6.0.6521.0 3,915,776 Cdoex.dll
15-Oct-2003 23:25 6.0.6521.0 851,968 Davex.dll
15-Oct-2003 23:25 6.0.6521.0 53,248 Davexpc.dll
15-Oct-2003 23:22 6.0.6521.0 131,072 Drviis.dll
15-Oct-2003 23:22 6.0.6521.0 577,536 Dsaccess.dll
15-Oct-2003 22:33 6.0.6521.0 184,320 Dscmsg.dll
15-Oct-2003 22:33 6.0.6521.0 962,560 Emsmdb32.dll
15-Oct-2003 23:25 6.0.6521.0 2,179,072 Ese.dll
15-Oct-2003 23:25 6.0.6521.0 40,960 Eseperf.dll
09-Sep-2003 02:18 6,991 Eseperf.hxx
15-Oct-2003 23:25 391,634 Eseperf.ini
15-Oct-2003 23:31 6.0.6521.0 3,575,808 Excdo.dll
15-Oct-2003 23:22 6.0.6521.0 262,144 Exmime.dll
15-Oct-2003 23:25 6.0.6521.0 143,360 Exodbesh.dll
15-Oct-2003 23:25 6.0.6521.0 57,344 Exodbpc.dll
15-Oct-2003 23:25 6.0.6521.0 200,704 Exodbprx.dll
15-Oct-2003 23:25 6.0.6521.0 2,179,072 Exoledb.dll
15-Oct-2003 23:20 6.0.6521.0 81,920 Exosal.dll
15-Oct-2003 23:25 6.0.6521.0 307,200 Exprox.dll
15-Oct-2003 22:36 6.0.6521.0 143,360 Exschema.exe
15-Oct-2003 23:25 6.0.6521.0 315,392 Exsmtp.dll
15-Oct-2003 22:38 6.0.6521.0 675,840 Exwform.dll
15-Oct-2003 23:23 6.0.6521.0 40,960 Jcb.dll
15-Oct-2003 22:13 6.0.6521.0 49,152 Mdbevent.dll
15-Oct-2003 22:30 6.0.6521.0 2,285,568 Mdbmsg.dll
15-Oct-2003 22:15 6.0.6521.0 32,768 Mdbrole.dll
15-Oct-2003 23:23 6.0.6521.0 24,576 Mdbtask.dll
15-Oct-2003 23:19 6.0.6521.0 94,208 Peexch50.dll
15-Oct-2003 23:20 6.0.6521.0 397,312 Phatcat.dll
15-Oct-2003 23:23 6.0.6521.0 532,480 Reapi.dll
15-Oct-2003 23:25 6.0.6521.0 311,296 Resvc.dll
15-Oct-2003 23:21 6.0.6521.0 4,657,152 Store.exe
15-Oct-2003 22:38 6.0.6521.0 3,735,552 Wmtemplates.dll Because of file dependencies, this update requires Microsoft
Exchange 2000 Server Service Pack 3 (SP3).
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378
XGEN: How to obtain the latest Exchange 2000 Server service pack
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.MORE INFORMATIONAfter you apply this hotfix, when you send an e-mail message to a local mailbox, and that message causes a JET_errRecordTooBig error, the mailbox store immediately returns an NDR. After you apply this hotfix, the mailbox store processes a JET_errRecordTooBig error as an error the must not be retried.
| Modification Type: | Minor | Last Reviewed: | 1/26/2006 |
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| Keywords: | kbHotfixServer kbQFE kbQFE kbfix kbExchange2000preSP4fix kbbug KB826134 |
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