Customized text does not appear in the logon dialog box on a Windows XP-based computer (826121)

Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you press the CTRL+ALT+DEL keyboard shortcut to bring up the logon dialog box on a Microsoft Windows XP-based computer, the customized text that you added to the following registry subkey does not appear:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Welcome

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
For example, if you add the following registry information on a Windows XP-based computer, "Hello" does not appear in the logon dialog box:

Subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon

Value Name: Welcome
Value Data: Hello

Value Type: REG_SZ

If you add this same registry information on a Microsoft Windows 2000-based computer, "Hello" will appear in the logon dialog box.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name        Platform
   ------------------------------------------------------------------------
   01-Aug-2003  21:20  5.1.2600.1254     969,216  Wmsgina.dll      x86
   01-Aug-2003  18:58  5.1.2600.1254     558,080  Wxpsp2res.dll    x86
   01-Aug-2003  21:47  5.1.2600.1254   1,266,688  Msgina.dll       IA-64
   01-Aug-2003  18:57  5.1.2600.1254     557,568  Xpsp2res.dll     IA-64