Some slide show objects are missing or background color changes to black in PowerPoint 2002 (826090)


The information in this article applies to:

  • Microsoft PowerPoint 2002
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you play a Microsoft PowerPoint 2002 slide show, some objects may not appear in the slide show or the background color of some slides is changed to black.

CAUSE

This problem may occur if either of the following conditions is true:
  • You start the PowerPoint 2002 slide show from a Microsoft Visual Basic program.
  • You continuously loop the PowerPoint 2002 presentation.

RESOLUTION

How to obtain the hotfix

This issue is fixed in the PowerPoint 2002 post-Service Pack 3 Hotfix Package that is dated June 11, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

843599 Description of the PowerPoint 2002 post-Service Pack 3 hotfix package: June 11, 2004


After you install this hotfix, follow the steps that are listed in the "More Information" section of this article to set the Hotfix8925 registry key and to activate the hotfix.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To activate this hotfix, follow these steps:
  1. Quit PowerPoint 2002.
  2. Click Start, and then click Run.
  3. In the Open box, type regedit, and then click OK.
  4. Locate, and then click to select the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Common\Draw

  5. After you select the key that is specified in step 4, point to New on the Edit menu, and then click DWORD Value.
  6. Type Hotfix8925, and then press ENTER.
  7. Right-click Hotfix8925, and then click Modify.
  8. In the Value data box, type 1, and then click OK.
  9. On the File menu, click Exit to quit Registry Editor.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbprb KB826090 kbAudEndUser
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