FIX: Commerce Server 2002 Business Desk Help Index Does Not Appear (825530)



The information in this article applies to:

  • Microsoft Commerce Server 2002
  • Microsoft Commerce Server 2002 SP1

SYMPTOMS

In Commerce Server 2002 and Commerce Server 2002 SP1, the Business Desk (BizDesk) Help index does not appear on the Index tab. However, the Contents tab and the Search tab work as expected.

RESOLUTION

To resolve this problem, obtain the latest service pack for Commerce Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

328814 INF: How to Obtain the Latest Commerce Server 2002 Service Pack

Note After you install Service Pack 2, you must update your BizDesk file before you start Commerce Server BizDesk. To do this, copy the Index_com.htm file from the Microsoft Commerce Server 2002\sp2\bizdesk\docs folder to the corresponding BizDesk application folder. For more information, see the ReadMe_sp2.htm file. This file is located in the Microsoft Commerce Server 2002\sp2 folder.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:8/13/2003
Keywords:kbfix kbbug KB825530 kbAudDeveloper