Administrative rights are needed to install ActiveSync (825438)


The information in this article applies to:

  • Microsoft ActiveSync 3.6
  • Microsoft ActiveSync

SYMPTOMS

When you install Microsoft ActiveSync on Microsoft Windows 2000 or on Microsoft Windows XP from a user account that belongs to one of the following groups
  • Power Users
  • Guest Users
  • Replicators
  • Backup Operators
you will notice one of the following error messages:
Setup could not copy the file '\\products\public\Products\Applications\User\ActiveSync3.6\core\inf\wceusbsh.cat' (copyt error -1). Restart your desktop computer and run Setup again.
You must has administrator rights to install Microsoft ActiveSync. If you do not have such user rights, contact your system administrator.
Setup has detected that unInstallShield is in use. Please close unInstallShield and restart setup.
Error 432.

CAUSE

ActiveSync Setup installs hardware and drivers. For some of these changes, the user account must have Administrator rights.

RESOLUTION

To install ActiveSync, add the user account to the Administrators group.

STATUS

This behavior is by design.
Modification Type:MinorLast Reviewed:8/18/2005
Keywords:kbDSWCE2003Swept kbprb KB825438 kbAudDeveloper kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.