PRB: Server Appliance Kit WebUI May Not Display Accurate Status of Open Files (825437)

WORKAROUND

To work around this issue, use one of the following methods.

To work around this issue by using the Terminal Services method, follow these steps:

Right-click My Computer, and then click Manage.
Expand the Shared Folders node, and then click Open Files.

The right pane displays a list of the Shared Files and their Open Mode.

On the administering computer of a Windows 2000-based system or a Windows XP-based system, follow these steps:

Right-click My Computer, and then click Manage.
Right-click Computer Management (Local), click Connect to another computer, and then type the name of the destination computer when you are prompted.
In the right pane, double-click System Tools, and then double-click Shared Folders.
Select Open Files.

A list of the Shared Files and their Open Mode is displayed.

Create a common Internet File System (CIFS) shared folder. Make sure that the Everyone group has Full Control.
Use a client computer to connect to the newly created shared folder, and then copy multiple files or one large file from the client computer to the shared folder.
On the network attached storage (NAS) server, using Computer Management, click Shared Folders, and then click Open Files.

The files that are currently open have Open Mode status of Write.
Use the Server Appliance Kit WebUI to review the status of Shared Files and the Open Mode status of the same open file(s).

Notice that their status is listed as NO ACCESS.
Using the client computer, open a file that is in the shared folder. Make sure the account that you use to access the shared folder has Full Control NTFS file system permissions for the file.
- In the WebUI, files that have Write+Read permissions show a status of NO ACCESS.
- In Computer Management, the Open Mode of files that are open correctly displays the Write+Read permissions.