You cannot install Virtual PC for Mac from the CD-ROM (825402)
The information in this article applies to:
- Connectix Virtual PC for Mac version 5.0
- Connectix Virtual PC for Mac version 6.0
- Microsoft Virtual PC for Mac version 6.1
- Microsoft Virtual PC for Mac version 6.1 Upgrade
- Microsoft Virtual PC for Mac version 6.1 with Microsoft Windows 2000
- Microsoft Virtual PC for Mac version 6.1 with Microsoft Windows XP Home
- Microsoft Virtual PC for Mac version 6.1 with Microsoft Windows XP Professional
SYMPTOMS When you try to install Virtual PC for Mac, you may receive various error messages, and the installation is not completed. CAUSE This issue may occur if the media is dirty or if there are CD-ROM read issues. RESOLUTION To resolve this issue, use one of the following methods: Clean the CD-ROM Use a soft cloth to gently clean the shiny surface of the CD-ROM. If the CD-ROM is dusty or has fingerprints on it, clean it with mild soap and a soft cloth. Alternatively, you may try to clean the CD-ROM with damp bath tissue; however, some bath tissues contain lanolin or other ingredients that may leave a film. If you clean the CD-ROM with damp bath tissue, dry the CD-ROM completely.
When you clean and dry the disc, wipe in a straight line from the center to the edge of the CD-ROM. Do not wipe the CD-ROM in a circle. You may have to clean the surface several times.
Visually examine the CD-ROM for scratches. If the CD-ROM is scratched, you may not be able to retrieve the information that is on it, and you may have to purchase a replacement CD-ROM to install the program. For replacement Microsoft software, contact the Microsoft Order Desk at (800) 360-7561.Copy the CD-ROM to the hard disk Save a copy of the Virtual PC for Mac CD-ROM to your computer hard disk. To do this, follow these steps: - Quit all open programs.
- Insert the Virtual PC for Mac CD-ROM into the CD-ROM drive.
- Hold down the OPTION key, and then drag the CD-ROM icon on the desktop to the hard disk icon.
Note If the CD-ROM contains errors, you may find it difficult to copy the contents to the hard disk drive. - Open the copy of the CD-ROM, and then run the Virtual PC installation program.
Modification Type: | Major | Last Reviewed: | 2/16/2005 |
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Keywords: | kbinfo KB825402 kbAudEndUser |
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