RESOLUTION
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Internet Explorer 6 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
To install this hotfix, you must have Internet Explorer 6 SP1 installed.
Restart Requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix Replacement Information
This hotfix does not replace any other hotfixes.
File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
------------------------------------------------------
30-Sep-2003 09:49 6.0.2800.1268 484,352 Urlmon.dll
WORKAROUND
To work around this problem, turn off HTTP compression for .css and .js files, or click to clear the
Do not save encrypted pages to disk in the Internet Options advanced settings.
Turn off HTTP Compression
To turn off HTTP compression, follow these steps:
- Start IIS Manager.
- Expand the local computer, right-click the Web Sites folder, and then click Properties.
- Click the Service tab.
- In the HTTP compression area, click to clear the Compress application files check box.
- Click to clear the Compress static files check box.
- Click Apply, and then click OK.
For more information about HTTP compression, visit the following Microsoft Web site:
http://www.microsoft.com/technet/prodtechnol/windowsserver2003/proddocs/standard/qos_utilbandwdth.asp?frame=true#
For additional information about how to use HTTP compression for static file types, click the following article number to view the article in the Microsoft Knowledge Base:
234497
HOW TO: Specify Additional Document Types for HTTP Compression
Change Internet Explorer Advanced Settings
Click to clear the
Do not save encrypted pages to disk check box. To do so, follow these steps:
- Start Internet Explorer.
- On the Tools menu, click Internet Options.
- Click the Advanced tab.
- Click to clear the Do not save encrypted pages to disk check box.
- Click Apply, and then click OK.