Internet Explorer Incorrectly Displays Web Pages (825057)



The information in this article applies to:

  • Microsoft Internet Explorer 6.0 SP1

SYMPTOMS

Microsoft Internet Explorer 6.0 may be not able to display a page according to the Web page's Cascading Style Sheet (CSS), and you may also receive several scripting error messages when you open a Web page or use any scripted functionality on that Web page.

CAUSE

This problem may occur if all the following conditions are true:
  • The Advanced setting Do not save encrypted pages to disk is selected.
  • The Web page uses the HTTPS protocol.
  • You have turned on HTTP compression for .css and .js files on the Web server.

RESOLUTION

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Internet Explorer 6 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To install this hotfix, you must have Internet Explorer 6 SP1 installed.

Restart Requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size     File name
   ------------------------------------------------------
   30-Sep-2003  09:49  6.0.2800.1268  484,352  Urlmon.dll       
				

WORKAROUND

To work around this problem, turn off HTTP compression for .css and .js files, or click to clear the Do not save encrypted pages to disk in the Internet Options advanced settings.

Turn off HTTP Compression

To turn off HTTP compression, follow these steps:
  1. Start IIS Manager.
  2. Expand the local computer, right-click the Web Sites folder, and then click Properties.
  3. Click the Service tab.
  4. In the HTTP compression area, click to clear the Compress application files check box.
  5. Click to clear the Compress static files check box.
  6. Click Apply, and then click OK.
For more information about HTTP compression, visit the following Microsoft Web site: http://www.microsoft.com/technet/prodtechnol/windowsserver2003/proddocs/standard/qos_utilbandwdth.asp?frame=true# For additional information about how to use HTTP compression for static file types, click the following article number to view the article in the Microsoft Knowledge Base:

234497 HOW TO: Specify Additional Document Types for HTTP Compression

Change Internet Explorer Advanced Settings

Click to clear the Do not save encrypted pages to disk check box. To do so, follow these steps:
  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. Click the Advanced tab.
  4. Click to clear the Do not save encrypted pages to disk check box.
  5. Click Apply, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 6.

Modification Type:MinorLast Reviewed:11/1/2005
Keywords:kbHotfixServer kbQFE kbIE600sp2fix kbIE600preSP2fix kbfix kbbug KB825057 kbAudITPRO