Windows Automatic Updates Feature May Be Turned Back On When You Install Windows 2000 Service Pack 4 (824595)


The information in this article applies to:

  • Microsoft Windows 2000 Advanced Server SP4
  • Microsoft Windows 2000 Professional SP4
  • Microsoft Windows 2000 Server SP4

SYMPTOMS

After you turn off the Automatic Updates service, and then you install Windows 2000 Service Pack 4 (SP4), the Automatic Updates service may be unexpectedly turned back on.

CAUSE

This issue occurs if you turn off the Automatic Updates service by setting the startup type to Disabled in the Services tool in Control Panel.

RESOLUTION

To resolve this issue, turn off the Automatic Updates service by using the Automatic Updates tool in Control Panel. When you turn off Automatic Updates by using this method, the Automatic Updates service is not turned back on when you install Windows 2000 SP4. To turn off Automatic Updates, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Automatic Updates.
  3. Click to clear the Keep my computer up to date check box, click Apply, and then click OK.

    Note If the items in the Automatic Updates dialog box are unavailable (appear dimmed), Group Policy settings may be configured to prevent access to these items.

Note for Administrators

Administrators can disable Automatic Updates by using a group policy. For additional information about how to do so, click the following article number to view the article in the Microsoft Knowledge Base:

328010 How to Configure Automatic Updates by Using Group Policy or Registry Settings

MORE INFORMATION

Microsoft recommends that you use the Automatic Updates tool in Control Panel to turn on or to turn off the Automatic Updates service. When you turn off the Automatic Updates service by setting its startup type to Disabled in the Services tool, Windows 2000 SP4 Setup turns Automatic Updates back on. However, when you turn off the Automatic Updates service by using the Automatic Updates tool, Windows 2000 SP4 Setup does not turn Automatic Updates back on for the computer.

For additional information about how to use the Automatic Updates service, click the following article number to view the article in the Microsoft Knowledge Base:

327838 HOW TO: Schedule Automatic Updates in Windows XP, Windows 2000, or Windows Server 2003

Modification Type:MinorLast Reviewed:7/29/2003
Keywords:kbprb KB824595 kbAudEndUser kbAudITPRO
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