MCMS Resources Are Not Available After You Delete or Archive Many Postings in Site Manager (824477)

The information in this article applies to:

Microsoft Content Management Server 2002
Microsoft Content Management Server 2002 SP1

SYMPTOMS

During background processing, the database is locked and the site is not available, except for cached pages. Therefore, when a request is made for a page that is not cached, you may receive a 404 page not found error or a long running transaction event may be logged in the event logs.

CAUSE

If a system administrator deletes or archives many postings from Site Manager, background processing takes a long time to run, up to 100 postings for each minute. Anyone who administers a site by using Site Manager, including staging and production, may experience this problem.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

To help improve performance and to help decrease the chance of receiving a 404 page not found error while background processing is running, Microsoft recommends that you install Microsoft Content Management Server (MCMS) 2002 Service Pack 1 (SP1). This service pack helps to improve the performance of the background processing process, but it does not remove the database lock that causes the 404 page not found error.

Modification Type:	Major	Last Reviewed:	8/20/2003
Keywords:	kbprb kbbug KB824477 kbAudDeveloper