SUMMARY
This article describes the Microsoft Word 2002 issues that
are fixed in the Word 2002 Post-Service Pack 2 Hotfix package that is dated
August 9, 2003.
Issues that are fixed in the hotfix package
The following issues are fixed in this hotfix package.
823777 Quotation marks in Chinese document change to different characters
827488 Text may be missing when you view a Word document in different views or when you scroll the document in Word 2002
The following issue is also fixed in this hotfix package. The
following issue was not previously documented in a Microsoft Knowledge Base
article.
- When you select the body of a document and then press F9 to
update fields, only the first occurrence of a NUMPAGES field is updated. If
your document body contains multiple NUMPAGES fields, and you then press F9 a
second time, the second NUMPAGES field is updated. If you press F9 a third
time, the third NUMPAGES field is updated, and so on.
back to the
topMORE INFORMATION
Service pack information
This problem was first corrected in Microsoft Office XP Service Pack 3.
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP
Service Pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
- The optimized version of this hotfix is a post-Office XP
Service Pack 2 (SP-2) hotfix. To install the hotfix, you must have Office XP
SP-2 installed.
For more information about Office XP SP-2, click the following article number to view the article in the Microsoft Knowledge Base:
325671
Description of the Office XP Service Pack 2 (S)
- The optimized version of this hotfix requires Microsoft
Windows Installer 2.0 or later.
For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
330537
Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the
administrative version of this hotfix. You can install this version of the
hotfix with Office XP Service Pack 1 (SP-1). However, Microsoft has not tested
this fix on Office XP SP-1 to the same extent as on Office XP Service Pack 2
(SP-2). If you install this hotfix on a computer with Office XP SP-1 installed,
some file conflicts might occur. Microsoft supports this configuration, but
Microsoft does not recommend this configuration.
back to the topRestart information
You do not have to restart your computer after you apply this
hotfix.
back to the topHotfix replacement information
This hotfix is not replaced by any later
hotfix.
back to the topRegistry information
You must create or modify registry keys to use the hotfixes that
are contained in this package.
To activate the fix described in
Microsoft Knowledge Base article 823777, you must create or modify the
EnsureEmitSmartQuote value.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
823777
Quotation marks in Chinese document change to different characters
To activate the fix that is described in
Microsoft Knowledge Base article 827488, you must create or modify the
AlternateTableHeightLayout value.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
827488
Text may be missing when you view a Word document in different views or when you scroll the document in Word 2002
Hotfix file information
This hotfix contains only those files that you must have to
correct the issues that this article lists. This hotfix may not contain all the
files that you must have to fully update a product to the latest
build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
------------------------------------------------------------------------
09-Aug-2003 22:44 8,298,700 Winwordff.msp (Full-file/administrative)
09-Aug-2003 21:33 2,993,780 Winwordop.msp (Optimized)
After the hotfix is installed, the global version of this fix has
the file attributes (or later) that are listed in the following table:
Date Time Version Size File name
--------------------------------------------------------
09-Aug-2003 03:18 10.0.5605.0 10,603,064 Winword.exe
Note For more information about installing this hotfix, see the
Readme.txt file that is included in the package.
back to the
top