SUMMARY
This article describes the Outlook 2002 issues that are fixed in the Microsoft Outlook 2002 Post-Service Pack 2 Hotfix package that is dated August 10, 2003.
Issues that are fixed in the hotfix package
The following issue is fixed in this hotfix package:
826225 Cannot Turn Off AutoArchive in Custom Message Store
The following issues are also fixed in this hotfix package, but were not previously documented in a Microsoft Knowledge Base article.
- When you change the encoding type of an e-mail message that is in HTML format, the body of the e-mail message may disappear.
- When you try to find related e-mail messages for an e-mail message that you have replied to, the Search subfolders option may not be available.
- If you receive a new e-mail message that contains a blank sender name, your e-mail name may appear in the From box if a client-side rule is processed on the e-mail message.
- Microsoft Outlook may quit unexpectedly when you open a custom form attachment if the Item_Open function contains an Item_Open = False statement.
- When you attach an unread e-mail message that contains a read receipt request, the read receipt is sent automatically regardless of the tracking option settings for the e-mail message.
back to the topMORE INFORMATION
Service pack information
This problem was first corrected in Microsoft Office XP Service Pack 3.
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
- The optimized version of this hotfix is a post-Office XP Service Pack 2 (SP-2) hotfix. To install the hotfix, you must have Office XP SP-2 installed.
For additional information about Office XP SP-2, click the following article number to view the article in the Microsoft Knowledge Base: 325671 OFFXP: Overview of the Office XP Service Pack 2
- The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.
For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base: 330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Microsoft Office XP Service Pack 1 (SP-1). However, Microsoft has not tested this fix on Office XP SP-1 to the same extent as on Office XP Service Pack 2 (SP-2). If you install this hotfix on a computer with Office XP SP-1 installed, some file conflicts might occur. Microsoft supports this configuration, but Microsoft does not recommend this configuration.
back to the topRestart information
You do not have to restart your computer after you apply this hotfix.
back to the topHotfix replacement information
This hotfix is not replaced by any later hotfix.
back to the topRegistry information
You do not have to create or modify any registry keys to activate any hotfixes that are contained in this package.
back to the topHotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.
The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
-----------------------------------------------------------------------
10-Aug-2003 12:00 7,181,412 Outlookff.msp (full-file/administrative)
10-Aug-2003 09:35 3,347,340 Outlookop.msp (optimized)
After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table.
Date Time Version Size File name
--------------------------------------------------------
20-Dec-2002 01:41 10.0.4817.0 109,128 Envelope.dll
30-May-2003 18:08 10.0.5328.0 253,952 Exchcsp.dll
09-Jan-2003 23:31 10.0.4907.0 346,696 Exsec32.dll
09-Aug-2002 03:22 10.0.4406.0 137,800 Impmail.dll
30-Jun-2003 23:29 10.0.5424.0 543,288 Outlcm.dll
14-Mar-2003 08:55 10.0.5112.0 100,936 Outlctl.dll
09-Aug-2003 03:18 10.0.5605.0 6,322,744 Outllib.dll
11-Oct-2002 22:14 10.0.4608.0 92,744 Outlmime.dll
09-Aug-2003 03:18 10.0.5605.0 47,672 Outlook.exe
22-Mar-2003 04:06 10.0.5119.0 121,416 Outlph.dll
25-Nov-2002 19:50 10.0.4721.0 47,688 Recall.dll
Note For more information about how to install this hotfix package, see the Readme.txt file that is included in the package.
back to the top