SUMMARY
This article describes the Word 2002 issues that are fixed
in the Word 2002 Post-Service Pack 2 hotfix package that is dated July 27,
2003.
Issues that are fixed in the hotfix package
The following issues are fixed in this hotfix package but were
not previously documented in a Microsoft Knowledge Base article.
- When you use Word as your e-mail editor in Microsoft
Outlook, if you insert multiple attachments as hyperlinks in a Rich Text Format
(RTF) e-mail message, the attachments (hyperlinks) do not appear separated.
Instead, the hyperlinks appear merged together.
- When you print a document that contains a NUMPAGES field,
the NUMPAGES field is not updated and may print the result of the field with an
incorrect value. This problem may occur when all the following conditions are
true:
- The Update fields option on the
Print tab (on the Tools menu, click
Options) is turned on.
- A header in the document contains an INCLUDEPICTURE,
EMBED or LINK field.
- The INCLUDEPICTURE, EMBED or LINK field is in-line with
text.
- If you delete text, you reduce the number of pages
contained in your document, and then you print the document.
- When you select the body of a document and then press F9 to
update fields, only the first occurrence of a NUMPAGES field is updated. When
your document body contains multiple NUMPAGES fields, if you press F9 a second
time, the second NUMPAGES field is updated. If you press F9 a third time, the
third NUMPAGES field is updated.
back to the
topMORE INFORMATION
Service pack information
This problem was first corrected in Microsoft Office XP Service Pack 3.
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack
Hotfix information
A supported fix is now
available from Microsoft, but it is only intended to correct the problem that
is described in this article. Only apply it to systems that are experiencing
this specific problem. This fix may receive additional testing. Therefore, if
you are not severely affected by this problem, Microsoft recommends that you
wait for the next Microsoft Office XP service pack that contains this
fix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
- The Optimized version of this hotfix is a post-Office XP
Service Pack 2 (SP-2) hotfix. To install the hotfix, you must have Office XP
SP-2 installed.
For
additional information about Office XP SP-2, click the following article number
to view the article in the Microsoft Knowledge Base: 325671 OFFXP: Overview of the Office XP Service Pack 2
- The Optimized version of this hotfix requires Microsoft
Windows Installer 2.0 or later.
For additional information about the Windows Installer
requirement, click the following article number to view the article in the
Microsoft Knowledge Base: 330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0
- The full-file version of this hotfix is also the
Administrative version of this hotfix. You can install this version of the
hotfix with Office XP Service Pack 1 (SP-1). However, Microsoft has not tested
this fix on Office XP SP-1 to the same extent as on Office XP Service Pack 2
(SP-2). If you install this hotfix on a computer with Office XP SP-1 installed,
some file conflicts might occur. Microsoft supports this configuration, but
Microsoft does not recommend this configuration.
back to the topRestart information
You do not have to restart your computer after you apply this
hotfix.
back to the topHotfix replacement information
This hotfix is not replaced by any later
hotfix.
back to the topRegistry information
You do not have to create or modify any registry keys to activate
any hotfixes that are contained in this package.
back to the topHotfix file information
This hotfix contains only those files that you must have to
correct the issues that this article lists. This hotfix may not contain all the
files that you must have to fully update a product to the latest
build.
The global version of this
fix has the file attributes (or later) that are listed in the following table.
The dates and times for these files are listed in coordinated universal time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time
Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
--------------------------------------------------------
27-Jul-2003 11:05 2,993,728 Winwordop.msp (Optimized)
27-Jul-2003 12:15 8,295,580 Winwordff.msp (Full-File/Administrative)
After the hotfix is installed, the global version of this fix has
the file attributes (or later) that are listed in the following table:
Date Time Version Size File name
--------------------------------------------------------
26-Jul-2003 00:32 10.0.5522.0 10,603,064 Winword.exe
Note For more information about installing this hotfix, see the
Readme.txt file that is included in the package.
back to the
topREFERENCES
For additional information about the standard terminology that Microsoft
uses when it corrects software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684
Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates