You receive an "The encoding format for this file is not supported" error message when you import your junk e-mail filter list in Outlook 2003 (823916)


The information in this article applies to:

  • Microsoft Office Outlook 2003

SYMPTOMS

When you import a text file that contains a list of e-mail addresses to add to your junk e-mail filter, you may receive the following message:
The encoding format for this file is not supported. Resave the file using either ANSI or Unicode encoding.

CAUSE

This behavior occurs when the text file is formatted as UTF-8.

RESOLUTION

To resolve this behavior, save your junk e-mail filter list again as either ANSI or UNICODE text, and then import your list. To do this, follow these steps:
  1. Start Notepad, and then open your junk e-mail filter list.
  2. If your file contains the e-mail addresses that you want to add to your e-mail filter list, click Save As on the File menu.
  3. In the Save As dialog box, click either ANSI or Unicode in the Encoding list, and then click Save.
  4. Click Yes when you receive the following message:
    path\filename already exists.
    Do you want to replace it?

MORE INFORMATION

For more information about how to import e-mail addresses into your junk e-mail filter lists, click Microsoft Outlook Help on the Help menu, type junk e-mail in the Search for box in the Assistance pane, and then click Start searching to view the topic.
Modification Type:MinorLast Reviewed:1/6/2006
Keywords:kbImport kberrmsg kbprb KB823916 kbAudEndUser
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