Access Does Not Start After You Modify the Terminal Server Registry to Return the User Name Instead of the Computer Name (823874)

SYMPTOMS

When you use the procedure that is described in the following Microsoft Knowledge Base article to modify the behavior of Microsoft Access on a Windows Server 2003-based server that has Terminal Server enabled, Access does not start:

186499 Terminal Server Registry Settings for Applications

Specifically, this problem occurs when you modify the Terminal server registry so that Access returns the user name instead of the computer name.

RESOLUTION

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time     Version        Size        File name
   ------------------------------------------------------------
   22-Jul-2003  22:36     5.2.3790.71     55,808   Tsappcmp.dll

MORE INFORMATION

The problem that is described in the "Symptoms" section of this article occurs when you use the following procedure to modify the registry so that Access returns the user name instead of the computer name:

Start Registry Editor.
Locate and then click the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Terminal Server\Compatibility\Applications\MSACCESS
Double-click the Flags DWORD value.
In the Data value box, type 81c, and then click OK.

The value 81c hexadecimal (2076) is calculated by adding 80c hexadecimal (2060) (the Access default value) plus 0x00000010 (16) (the value that returns the user name instead of the computer name).
Quit Registry Editor.