You receive an error message when you use WMI to enumerate the CD-ROM or DVD-ROM drives that are installed on your Windows 2000 Server-based computer or on your Windows Server 2003-based computer (823778)



The information in this article applies to:

  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, 64-Bit Enterprise Edition
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Server


SYMPTOMS

When you use Windows Management Instrumentation (WMI) to enumerate the CD-ROM or DVD-ROM drives that are installed on your Microsoft Windows 2000 Server-based computer or on your Microsoft Windows Server 2003-based computer, the call may not be completed. Also, you receive the following error message:
0x80041004 (CreateInstanceEnum, WIN32_CDROMDRIVE, provider CIMWIN32)

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Windows Server 2003 32-Bit, Enterprise Edition hotfix information

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   09-Feb-2004  21:51  5.2.3790.126    1,325,568  Cimwin32.dll     

Windows Server 2003 64-Bit, Enterprise Edition hotfix information

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name     Platform
   ---------------------------------------------------------------------
   09-Feb-2004  20:51  5.2.3790.126    4,887,040  Cimwin32.dll  IA-64

Windows 2000 Server hotfix information

Prerequisites

Microsoft Windows 2000 Server Service Pack 3 or Microsoft Windows 2000 Server Service Pack 4.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   15-Aug-2003  01:34  1.50.1085.109   1,089,637  Cimwin32.dll  

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:10/26/2005
Keywords:kbHotfixServer kbQFE kbHotfixServer kbQFE kbWin2000preSP5fix kbBug kbfix kbQFE kbWinServ2003preSP1fix KB823778 kbAudDeveloper