SYMPTOMS
When you use the Microsoft Windows Media DirectX Reader filter to play back content, you may notice distorted playback when you play certain types of Windows Media files that have been protected with Windows Media Digital Rights Management (DRM). Some files that may have playback issues include but are not limited to:
- Files that use an aspect ratio. These files are played back as stretched video.
- Files that use an interlacing filter.
Additionally, for files that have been protected with DRM, the QASF filter does not support direct connections to the Video Mixer Renderer (VMR).
RESOLUTION
The following file is available for download from the Microsoft Download Center:
Download the WindowsMedia9-KB823738-x86-ENU.exe package now.
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
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The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
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28-Jun-2003 20:58 9.0.0.3017 241,664 Qasf.dll