RESOLUTION
Windows Server 2003 Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003
Date Time Version Size File name
---------------------------------------------------------
24-Jul-2003 20:01 5.2.3790.72 2,407,424 Ntkrnlmp.exe
24-Jul-2003 19:36 5.2.3790.72 2,064,384 Ntkrnlpa.exe
24-Jul-2003 19:36 5.2.3790.72 2,106,880 Ntkrpamp.exe
24-Jul-2003 20:05 5.2.3790.72 2,206,720 Ntoskrnl.exe
Windows Server 2003, 64-Bit Edition
Date Time Version Size File name Platform
------------------------------------------------------------------
01-Aug-2003 12:14 5.2.3790.74 5,345,792 Ntkrnlmp.exe IA-64
Windows 2000 Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
This hotfix requires Windows 2000 Service Pack 4 (SP4).
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
------------------------------------------------------------
26-Jun-2003 16:26 5.0.2195.6762 29,712 Mountmgr.sys
08-Aug-2003 20:47 5.0.2195.6801 1,697,472 Ntkrnlmp.exe
08-Aug-2003 20:48 5.0.2195.6801 1,696,640 Ntkrnlpa.exe
08-Aug-2003 20:48 5.0.2195.6801 1,717,568 Ntkrpamp.exe
08-Aug-2003 20:47 5.0.2195.6801 1,675,072 Ntoskrnl.exe