Outlook 2002 takes a long time to start and an "Event ID: 10010" error message is logged in the Application event log (823661)
The information in this article applies to:
SYMPTOMSMicrosoft Outlook 2002 may take an unexpectedly long time to
start, and the following error message may be logged in the Application event
log:
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Description: The server {E0B8F398-BB08-4298-87F0-34502693902E} did not register
with DCOM
within the required timeout.
RESOLUTIONTo resolve this behavior, reinstall Microsoft Windows
Messenger or reinstall Microsoft MSN Messenger.
For more information about how to obtain the latest version of Windows Messenger, click the following article number to view the article in the Microsoft Knowledge Base:
899283
How to obtain the latest version of Windows Messenger 5.1
The following file is available for download from the Microsoft Download Center:  Download the Msnmsgs.msi package now.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.MORE INFORMATIONThis behavior occurs when the user logs on to a domain. If
the user logs on to the local computer, Outlook opens without
delay.
Neither MSN Messenger nor Windows Messenger has to be running
for this behavior to occur.
| Modification Type: | Minor | Last Reviewed: | 1/7/2006 |
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| Keywords: | kberrmsg kbprb KB823661 kbAudEndUser |
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