"No Disk in Drive" Message During Windows XP Setup (823613)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional

SYMPTOMS

When you try to install or repair Windows XP, in the list of partitions where you can install Windows, you may see the following message:No Disk in Drive

CAUSE

This behavior may occur if either of the following conditions is true:
  • You have a redundant array of independent disks (RAID) controller card or a small computer system interface (SCSI) controller card installed in your computer.

    -or-
  • You have an Iomega Corporation Zip drive installed or plugged in to your computer.

RESOLUTION

To resolve this problem, follow these steps as appropriate for your situation.

RAID or SCSI Controller Card

If you have a RAID or SCSI controller card installed in your computer, follow these steps:
  1. Contact the manufacturer of your controller card and obtain the latest Windows XP driver for your card.
  2. Create an installation disk for the controller card drivers on a 3.5-inch disk.
  3. Start Windows XP Setup.
  4. You receive the following message:Press F6 if you need to install a third party SCSI or RAID driver When you receive this message, press the F6 key, and then follow the instructions that appear on the screen to install the third-party drivers for your controller card.

Zip Drive

If you have a zip drive installed or plugged in to the computer, follow these steps:
  1. Unplug the zip drive, or remove it from your computer.
  2. Start Windows XP Setup.

MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. For information about how to contact your RAID or SCSI controller card manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MinorLast Reviewed:10/7/2003
Keywords:kbprb KB823613 kbAudEndUser
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