You cannot connect to your MSN account in Outlook 2003 (823578)
The information in this article applies to:
- Microsoft Office Outlook 2003
SYMPTOMS When you try to access your MSN, the Microsoft Network,
account to retrieve e-mail messages in Outlook 2003, you may receive the
following error message: Task 'MSN: Downloading folder
list. ' reported error (0x800CCC32) : 'Access to the account was denied. Verify
that your username and password are correct.' CAUSE This behavior occurs when the settings for Microsoft
Internet Explorer prevent it from accepting cookies from Hotmail.com or MSN.com
domains. For example, you may experience this behavior when your privacy
settings are set to High in Internet Explorer. RESOLUTION To resolve this behavior, follow these steps:
- Start Internet Explorer.
- On the Tools menu, click Internet
Options.
- Click the Privacy tab, and then click
Edit.
- In the Address of Web site box, type
hotmail.com, and then click
Allow.
- In the Address of Web site box, type
msn.com, and then click
Allow.
- Click OK two times.
Modification Type: | Minor | Last Reviewed: | 7/27/2006 |
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Keywords: | kbmsn kberrmsg kbnofix kbprb KB823578 kbAudEndUser |
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