You receive an "Exchange server account was not created" error message when you try to create an e-mail account in Outlook 2003 (823577)
The information in this article applies to:
- Microsoft Office Outlook 2003
SYMPTOMSWhen you create an e-mail account in Outlook 2003, you may
receive the following message: Your mail is set to be delivered to a location other than the Exchange account that you are creating. If you do not change this setting, your
Exchange server mail will be removed from the Exchange server and delivered to the current delivery location. Do you want to change the delivery location for all of
your messages to your new Exchange account? If you click Yes in the message, you receive the
following error message: There was an error setting your
default delivery location. The Exchange server account was not
created. CAUSEThis behavior occurs if you have run out of Outlook.ost file
space. When the Outlook.ost files are created, they are named
Outlookn.ost, where n is
a letter from a to z. The Outlook.ost files are named in consecutive order
until the Outlookz.ost file is reached. If you try to create another e-mail
account after the Outlookz.ost file has been created, the e-mail account cannot
be created, and you receive both the message and the error message that are
listed in the "Symptoms" section of this article.
| Modification Type: | Minor | Last Reviewed: | 1/6/2006 |
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| Keywords: | kbaccounts kberrmsg kbpending kbprb KB823577 kbAudEndUser |
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