E-mail message attachments are not uploaded to the document library in your SharePoint Services virtual server (823569)


The information in this article applies to:

  • Microsoft Windows SharePoint Services
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition

SYMPTOMS

If you send an e-mail message that contains an attachment to the public folder server after you create an e-mail enabled document library in your Microsoft Windows SharePoint Services virtual server, the e-mail message attachment is not uploaded to the document library.

CAUSE

This behavior occurs if the Microsoft Exchange Server 2003 virtual server is configured to use forms-based authentication. Microsoft Windows SharePoint Services requires Integrated Windows Authentication (NTLM) to access the Microsoft Exchange server to accept e-mail attachments from public folders.

WORKAROUND

To work around this behavior, create a new Exchange HTTP virtual server to handle the public folders. To do this, follow these steps:
  1. On the Exchange server, start the Microsoft Exchange System Manager utility.
  2. If administrative groups are enabled, expand Administrative Groups, and then expand the administrative group that contains the Exchange server where you want to create the new Exchange HTTP virtual server.
  3. Expand Servers, expand your Exchange server, and then expand Protocols.
  4. Right-click HTTP, point to New, and then click HTTP Virtual Server.
  5. In the Name box, type a descriptive name for the Exchange HTTP virtual server, and then click Advanced.
  6. Click the identity, click Modify, change the TCP port value to 81, and then click OK two times.
  7. Under Exchange path, click Public folder, and then click OK.
  8. Verify that the new Exchange HTTP virtual server is working correctly. To do this, start a Web browser program, and then enter the following URL:

    http://localhost:81

  9. On the server that is running Microsoft Windows SharePoint Services, start the SharePoint Central Administration utility.
  10. Click the Configure virtual server settings from the Virtual Server List page link.
  11. Click the Windows SharePoint Services virtual server that you want to configure. For example, click Default Web Site.
  12. Under Virtual Server Management, click the Virtual server general settings link.
  13. In the E-Mail Enabled Document Libraries area, enter the new Exchange HTTP virtual server information in the Public folder server and root path box, and then click OK.

MORE INFORMATION

For more information about Windows SharePoint Services, visit the following Microsoft Web site:

http://www.microsoft.com/sharepoint/teamservices/

Modification Type:MinorLast Reviewed:7/28/2006
Keywords:kbtshoot kbnewfile kbattachments kbemail kbpending kbprb KB823569 kbAudITPRO
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