E-mail messages do not appear when you add a second Hotmail account in Outlook 2003 (823523)



The information in this article applies to:

  • Microsoft Office Outlook 2003

For a Microsoft Outlook 2002 version of this article, see 325114.

SYMPTOMS

When you try to add and configure more than one Hotmail account in Microsoft Office Outlook 2003, you may experience unpredictable behavior. For example, your Hotmail folders appear, but you do not receive new e-mail messages. Additionally, your Hotmail folders may appear to be empty.

CAUSE

This behavior occurs because Outlook 2003 only supports one Hotmail account per e-mail profile.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

287424 How to Configure Outlook with Hotmail


Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbEnableLearn kbAppSetup kbnofix kbprb KB823523 kbAudEndUser