"Cannot Open Volume for Direct Access" Error Message When Chkdsk Runs at Startup (823439)


The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition

SYMPTOMS

When you schedule the Chkdsk utility to run at startup, you may receive an error message that is similar to the following when you restart the computer:
Cannot open volume for direct access.
The type of the file system is NTFS.
IFSUTIL: Can't open drive. Status returned = c0000043.
Windows has finished checking the disk.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.
Modification Type:MajorLast Reviewed:8/25/2004
Keywords:kbtshoot kbWinXPsp2fix kberrmsg kbpending kbfix kbbug KB823439 kbAudEndUser
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