You Are Unexpectedly Prompted for Your User Name and Password When You Open a Visio Drawing on a SharePoint Team Services Web Site (823424)
The information in this article applies to:
- Microsoft Visio 2002 Professional SR-1
- Microsoft Visio 2002 Standard SR-1
SYMPTOMSWhen you open a Visio 2002 drawing in the Document Library of a
Microsoft SharePoint Team Services Web site, you are unexpectedly prompted to
enter your user name and password after you click Open in the
File Download dialog box. You are prompted to enter your logon
credentials in the Connect to
ServerName dialog box although you have
the appropriate permissions to open and view the file.
When you click
Cancel on the Connect to
ServerName dialog box, the dialog box
reappears. You can open the file after you click Cancel
approximately six times in the Connect to
ServerName dialog box. CAUSEThis problem occurs if the drawing was created by using
Visio 2002 Service Release-1 (SR-1).RESOLUTIONHow to obtain the hotfixThis issue is fixed in the Microsoft Visio 2002 Post Service Release 1 Hotfix Package June 24, 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 823804 Visio 2002 Post-Service Release 1 Hotfix Package: June 24, 2003 STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 10/25/2005 |
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| Keywords: | kbHotfixServer kbQFE kbQFE kbfix kbBug KB823424 kbAudITPRO kbAudEndUser |
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