MSBBN: MN-120 or MN-520 PC Card Network Adapter Is Not Detected, Card Lights Do Not Turn On (823381)


The information in this article applies to:

  • Microsoft Broadband Networking 10 100 Ethernet Notebook Adapter MN120
  • Microsoft Broadband Networking Wireless Notebook Adapter MN520

SYMPTOMS

When you try to install the MN-120 or MN-520 PC card network adapter, you may experience one or more of the following behaviors:
  • The broadband networking Setup program does not detect the insertion of the card.
  • The card is not listed in device manager.
  • The lights on the card do not turn on.
  • There is a PC card or cardbus device in device manager that has one of the following error codes displayed in the device status box on the device properties page:
    Code 10 (This device is either not present, not working correctly, or does not have all the drivers installed.)
    -or-
    Code 28 (The drivers for this device are not installed).

CAUSE

This issue may occur if there is a problem with your computer's PC card cardbus controller.

RESOLUTION

To resolve this issue, reinstall the drivers for your PC card cardbus controller. For information about how to obtain and install PC card cardbus controller drivers, contact the manufacturer of your PC card controller assembly.

Portable Computers

PC card controllers are typically included as integrated hardware on laptop computers. For information about how to obtain and install PC card cardbus controller drivers for your laptop computer, contact the manufacturer. For information about how to contact the manufacturer of your laptop computer, see the contact information at the end of this article.

Desktop Computers

PC card cardbus controllers are available in the form of a PCI adapter card for use on a desktop computer. This allows a laptop PC card to be used on a desktop computer. For information about how to obtain and install PC card cardbus controller drivers for your PCI adapter card, contact the manufacturer. For information about how to contact the manufacturer of your PCI adapter card, see the following section of this article.

Manufacturer Contact Information

For information about how to contact P1, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Modification Type:MajorLast Reviewed:7/31/2003
Keywords:kbprb KB823381
©2003 Microsoft Corporation. All rights reserved.