SUMMARY
This article describes the Word 2002 issues that are fixed in the Word 2002 Post-Service Pack 2 Hotfix package that is dated July 3, 2003.
Issues That Are Fixed in the Hotfix Package
The following issues are fixed in this hotfix package.
819954 WD2002: Browsing between Word document and Web pages causes Word to stop responding
293005 OL2002: Outlook attachments appear in Most Recently Used list
823476 Not able to save changes to a network shared Word document
The following issue is also fixed in this hotfix package but was not previously documented in a Microsoft Knowledge Base article.
- Long Comments May Be Truncated or May Not Be Shown Completely in the ScreenTip
When you pause your mouse pointer over a comment in a Microsoft Word document, one of the following problems may occur:- A portion of the comment may appear in the comment ScreenTip.
- The comment may not appear in the comment ScreenTip.
This update was first included in Office XP Service Pack 3.
For additional information about the latest service pack for Office XP, click the following article number to view the article in the Microsoft Knowledge Base:
307841
How to obtain the latest Office XP service pack
MORE INFORMATION
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
- The optimized version of this hotfix is a post-Office XP Service Pack 2 (SP-2) hotfix. To install the hotfix, you must have Office XP SP-2 installed.
For additional information about Office XP SP-2, click the following article number to view the article in the Microsoft Knowledge Base:
325671
OFFXP: Overview of the Office XP Service Pack 2
- The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.
For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
330537
OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Office XP Service Pack 1 (SP-1). However, Microsoft has not tested this fix on Office XP SP-1 to the same extent as on Office XP Service Pack 2 (SP-2). If you install this hotfix on a computer with Office XP SP-1 installed, some file conflicts might occur. Microsoft supports this configuration, but Microsoft does not recommend this configuration.
back to the topRestart Information
You do not have to restart your computer after you apply this hotfix.
back to the topHotfix Replacement Information
This hotfix is replaced by a later hotfix.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
823321
Availability of Word 2002 post-Service Pack 2 hotfix package: July 1, 2003
Registry Information
You must create or modify a registry key to use the one of the hotfixes that is contained in this package.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
823476
Not able to save changes to a network shared Word document
Hotfix File Information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
-----------------------------------------------------------------------
03-Jul-2003 09:09 8,298,044 Winwordff.msp (Full-File/Administrative)
03-Jul-2003 08:01 2,988,004 Winwordop.msp (Optimized)
After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table.
Date Time Version Size File name
--------------------------------------------------------
02-Jul-2003 23:06 10.0.5501.0 10,603,064 Winword.exe
Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.
back to the topREFERENCES
For additional information about the terminology that Microsoft uses when it corrects software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684
Description of the standard terminology that is used to describe Microsoft software updates