MORE INFORMATION
Service Pack Information
This
problem was first corrected in Microsoft Visio 2002 Service Pack
2.
To resolve this problem, obtain the latest service
pack for Visio 2002. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base:
867749 How to obtain the latest Visio 2002 Service Pack
Hotfix Information
A supported hotfix is now
available from Microsoft, but it is only intended to correct the problem that
is described in this article. Only apply it to systems that are experiencing
this specific problem. This hotfix may receive additional testing. Therefore,
if you are not severely affected by this problem, we recommend that you wait
for the next Microsoft Office XP service pack that contains this
hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
This hotfix is a post-Visio 2002 Service Release 1 (SR-1) fix. To
install the hotfix, you must have Visio 2002 SR-1
installed.
For additional information about Office XP SP-2, click the
following article number to view the article in the Microsoft Knowledge Base:
310474
Visio2002: How to obtain and install Visio 2002 Service Release 1
Restart Information
You do not have to restart your computer after you apply this
hotfix.
back to the topHotfix Replacement Information
This hotfix is not replaced by any later
hotfix.
back to the topRegistry Information
You must create or modify a registry key to use the hotfixes that
is contained in this package.
For additional information, click the
following article number to view the article in the Microsoft Knowledge Base:
816630
Dashed or dotted line patterns are converted to a solid line pattern when you embed a Visio object
Hotfix File Information
This hotfix contains only those files that you must have to
correct the issues that this article lists. This hotfix may not contain all the
files that you must have to fully update a product to the latest
build.
The English version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Date Time Size File name
---------------------------------------------------
23-Jul-2003 15:48 2,859,520 8237_en_i386_zip.exe (full-file/administrative)
After the hotfix is installed, the English version of this fix
has the file attributes (or later) that are listed in the following table.
Date Time Version Size File name
-------------------------------------------------------
30-Jun-2003 22:58 10.0.4225.4 68,800 Visio.exe
30-Jun-2003 22:58 10.0.4225.4 6,360,264 Vislib.dll
30-Jun-2003 22:58 10.0.4225.4 646,288 Visres.dll
Note For more information about how to install this hotfix, see the
Readme.txt file that is included in the package.
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