Hyperlinks Do Not Work in Outlook Express or in Word (823301)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional

SYMPTOMS

In Microsoft Outlook Express and in Microsoft Word, hyperlinks appear in underlined blue text, but when you click a hyperlink, nothing may occur.

RESOLUTION

To resolve this problem, follow these steps:
  1. Click Start, click Run, type the following command in the Run dialog box, and then click OK:

    regsvr32 urlmon.dll

  2. Repeat step 1 for each of the following commands:


    regsvr32 mshtml.dll
    regsvr32 shdocvw.dll
    regsvr32 browseui.dll
    regsvr32 msjava.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:7/10/2003
Keywords:kbprb KB823301 kbAudEndUser
©2003 Microsoft Corporation. All rights reserved.