Money: Installer Terminated Prematurely (823212)


The information in this article applies to:

  • Microsoft Money 2003 Deluxe
  • Microsoft Money 2003 Deluxe and Business
  • Microsoft Money 2003 Standard
  • Microsoft Money 2003 Suite
  • Microsoft Windows Installer 2.0

SYMPTOMS

When you try to install Microsoft Money 2003, you receive the following error message:
Installer terminated prematurely.
After you click OK, you receive the following error message:
The I/O operation has been aborted because of either a thread exit or application request .

CAUSE

This problem occurs if the Microsoft Windows Installer is damaged.

The Windows Installer manages the installation of software, manages the additions and deletions of software components, monitors file resiliency, and maintains basic disaster recovery by using rollbacks. Additionally, Windows Installer supports installing and running software from multiple sources and can be customized by developers who want to install custom programs.

RESOLUTION

To resolve this problem, use the following method.

Reinstall Windows Installer

To reinstall the Windows Installer, you must rename the damaged installer files, and then reinstall Windows Installer. To do this, follow these steps.

NOTE : Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
  1. Click Start, point to All Programs, point to Accessories, and then click Command Prompt.

    Microsoft Windows opens a command prompt window.
  2. At the command prompt, type the following command, and then press ENTER (where drive :\ Windows are the drive and folder where Windows is installed):

    attrib -r -s -h drive :\ Windows \System32

  3. At the command prompt, type the following command, and then press ENTER:

    CD drive :\ Windows \System32

  4. At the command prompt, type the following lines, and then press ENTER after you type each line:

    ren msi.dll msi.old
    ren msiexec.exe msiexec.old
    ren msihnd.dll msihnd.old

  5. At the command prompt, type exit, and then press ENTER.
  6. Restart your computer.
  7. Update the Windows Installer files to the latest version. To do so, visit one of the following Microsoft Web sites, and then download and install Windows Installer 2.0.

    Note Windows Installer 2.0 is included with Microsoft Windows XP. You do not have to perform this step if you are using Windows XP.

    For additional information about how to reinstall the Windows Installer, click the following article number to view the article in the Microsoft Knowledge Base:

    315341 How to Perform an In-Place Upgrade (Reinstallation) of Windows XP

  8. After the installation of the Windows Installer is complete, shut down and restart your computer before you install Microsoft Office.

MORE INFORMATION

For additional information about how to restart Windows in Safe Mode, click the following article numbers to view the articles in the Microsoft Knowledge Base:

315222 A Description of the Safe Mode Boot Options in Windows XP

281770 How to Perform Clean-Boot Troubleshooting for Windows 2000

273738 How to Troubleshoot Windows Millennium Edition Startup Problems

180902 How to Start a Windows 98-Based Computer in Safe Mode

For additional information about obtaining the Windows Installer, click the following article number to view the article in the Microsoft Knowledge Base:

292539 INFO: MSI: How to Obtain the Windows Installer Engine

Modification Type:MajorLast Reviewed:4/13/2006
Keywords:kberrmsg kbsetup kbprb KB823212 kbAudEndUser kbAudITPRO
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