CAUSE
This problem occurs when both of the following conditions
are true:
- Users with the same user name are hosted in different
domains.
- One of those users has logged on to the terminal server and
has created a roaming profile.
For example, in a scenario where the following users exist
username1@example.com
username1@domain.example.com
if username1@example.com logs on to the terminal server, a roaming
profile that is named "username1" is created. When username1@domain.example.com logs
on, username1@domain.example.com cannot access the existing username1 profile.
After you install this hotfix, each user receives a unique profile name with a format of
username.
domain.
RESOLUTION
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart your computer to apply the changes after you
install this hotfix. However, you do not have to restart the computer
immediately after you install this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 32-Bit Editions
Date Time Version Size File name
-----------------------------------------------------------
14-Jul-2003 21:58 5.2.3790.68 538,624 Winlogon.exe
Windows Server 2003 64-Bit Edition
Date Time Version Size File name
-----------------------------------------------------------
11-Jul-2003 19:39 5.2.3790.68 635,904 Winlogon.exe IA-64