Overview of mobile devices that are supported by Outlook Mobile Access in Exchange Server 2003 (821835)

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The mobile devices that are supported by Outlook Mobile Access are determined by the Device Update package that is installed on the server that is running Exchange Server 2003 . The Device Update package is installed on the server when you run the Exchange 2003 Setup program.

Exchange Server 2003

The Device Update package that was included with the first release of Exchange Server 2003 includes support for the mobile devices that are listed in the following table:

Manufacturer	Model
Microsoft	All
Microsoft	All
Sony-Ericsson	T68i
Sony-Ericsson	P800
All	X503is
All	X504i
Toshiba	J-T51
Toshiba	C5001T
CSharp	J-SH51
Casio	A3012CA
Sanyo	A3011SA

Note The 'i' suffix in the model types indicates support for i-mode. I-mode is NTT DoCoMo's mobile Internet access system. I-mode is typically used by many users in Japan.

Microsoft Exchange Server 2003 Service Pack 1 (SP1)

When Exchange 2003 Service Pack 1 (SP1) was released, a new Device Update package was included. The Device Update package that is included with Exchange 2003 SP1 includes support for additional mobile devices that are listed in the following table.

Manufacturer	Model
Casio	A5302CA
Fujitsu	F212i
Hitachi	SH-P300
LG	LX5350
Microsoft	Any with Microsoft Internet Explorer 5
Microsoft	Any with Microsoft Internet Explorer 6
Mitsubishi	D505i
NEC	J-N51
NEC	N251iS
NEC	N251i
NEC	N504iS
Nokia	3590
Nokia	3595
Nokia	3650
Nokia	6200
Nokia	6590
Nokia	9210
NTT DoCoMo	Sigmarion 3
Panasonic	GD87
Panasonic	GD88
Panasonic	GU87
Pnasonic	P504iS
Samsung	SPH-i330
Sanyo	J-SA51
Sharp	J-SH52
Sharp	Zaurus SL-B500
Sharp	GX10
Sharp	J-SH53
Siemens	S55
Sony	Clie PEG-TG50
Sony Ericsson	P802
Sony Ericsson	SO505i
Sony Ericsson	T310/T312/T316
Sony Ericsson	T610/T616
Sony Ericsson	A1101iS
Sony Ericsson	T300
Toshiba	A5304T
Toshiba	Genio e550c
Toshiba	Genio e550GX

How to let users use unsupported mobile devices

To let users use those mobile devices that are not included in the Device Update package, follow these steps:

1. Start Exchange System Manager.
2. Expand Global Settings, right-click Mobile Services, and then click Properties.
3. Click the General tab.
4. Under Outlook Mobile Access, click to select the Enable unsupported devices check box, and then click OK.

Note This global setting applies to all users. You cannot enable this setting for individual users.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.