MSBBN: Connection Issues Occur When You Try to Connect Through a Broadband Network Adapter (821799)


The information in this article applies to:

  • Microsoft Broadband Networking Wireless USB Adapter MN510
  • Microsoft Broadband Networking Wireless Notebook Adapter MN520
  • Microsoft Broadband Networking Wireless Base Station MN500
  • Microsoft Broadband Networking 10 100 Ethernet USB Adapter MN110
  • Microsoft Broadband Networking 10 100 Ethernet Notebook Adapter MN120
  • Microsoft Broadband Network Utility

SYMPTOMS

When you have the Microsoft Broadband Networking Utility installed, you may experience one of more of the following symptoms:
  • You cannot connect to the Internet.
  • You cannot communicate over the network.
  • The Microsoft Broadband Networking Utility stops responding when you try to connect to one of the following network adapters:
    • Broadband Networking Wireless USB Adapter MN510
    • Broadband Networking Base Station MN500
    • Broadband Networking Wireless Notebook Adapter MN520
    • Broadband Networking 10 100 Ethernet Wired Base Station MN100
    • Broadband Networking 10 100 Ethernet USB Adapter MN110
    • Broadband Networking 10 100 Ethernet Notebook Adapter MN120

CAUSE

This issue may occur if two network adapters are connected through a network bridge.

RESOLUTION

To resolve this issue, remove the network bridge. To do so, follow these steps:
  1. Click Start, and then click My Network Places.
  2. In the left pane, click View Network Connections.
  3. Look for any connection that is bridged.
  4. Right-click the bridged connection, and then click Remove From Bridge.
  5. Repeat step 4 for each connection that is connected with a bridge.
  6. When the bridge is removed from each network adapter, right-click Network Bridge, and then click Delete.
  7. Click OK.

    When the all the bridged connections and the network bridge are removed, the broadband hardware is automatically detected.

MORE INFORMATION

When you have a fire wire connection and another adapter connection, and then run the Network Wizard, the combination puts the two connections in bridge mode automatically. This is not to be confused with Bridge mode in the base station. In this scenario, a bridge is a device that connects two network adapters on the same network that use the same connection protocol.
Modification Type:MajorLast Reviewed:6/16/2003
Keywords:kbprb KB821799 kbAudEndUser
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