The contents of the Packages list on the Advanced tab of the Program Properties dialog box are not sorted alphabetically (821677)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0

SYMPTOMS

When you select the Run another program first check box on the Advanced tab in the program_name Program Property dialog box in Microsoft Systems Management Server (SMS) 2.0, and then view the list of packages, the package list is not sorted alphabetically.

CAUSE

The problem occurs because the packages that are listed in the Package: drop-down box is sorted by package ID, not alphabetically.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SMS 2.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Note You must have SMS Service Pack 4 (SP4) installed to apply this hotfix.

For additional information about how to obtain the latest Systems Management Server 2.0 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

288239 How to obtain the latest Systems Management Server 2.0 service pack

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version        Size     File name
   --------------------------------------------------------
   20-Aug-2003  00:12  2.0.1493.5152  655,120  Mmcpgres.dll
Microsoft has confirmed that this is a problem in SMS 2.0.
Modification Type:MinorLast Reviewed:4/14/2006
Keywords:kbQFE kbHotfixServer kbSMS200preSP6fix kbfix kbBug KB821677 kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.