Microsoft CRM Sales for Outlook requires virtual private network for Internet access (821674)
The information in this article applies to:
- Microsoft Business Solutions CRM Sales for Outlook, when used with:
- Microsoft Business Solutions CRM 1.0
- Microsoft CRM 1.2
- Microsoft Business Solutions CRM 1.0
SUMMARYMicrosoft Business Solutions CRM Sales for Outlook (the Outlook client) requires that you have virtual private network (VPN) access to obtain Microsoft CRM information on the Internet. MORE INFORMATION Currently, you cannot access Microsoft CRM
on the Internet without a VPN connection because Microsoft CRM requires Integrated Windows authentication.
If a client computer tries to connect
to the Microsoft CRM server through a proxy server, the connection fails because
Basic authentication is necessary to connect to the server through a
proxy server and because Microsoft CRM does not support Basic authentication. For more information
about this process, see "Configuring and Securing Web Access to
Microsoft CRM," page 131, in the Microsoft Customer Relationship Management Implementation Guide.
Reports do not function if you use Secure Sockets
Layer (SSL) encryption to expose Microsoft CRM externally. Microsoft CRM supports only the use of reports with SSL encryption when it is done within an intranet. For more information, see the
Microsoft Customer Relationship Management Implementation Guide. To view reports
externally, you must use a VPN.REFERENCESThe Microsoft Customer Relationship Management Implementation Guide is available
on the Microsoft CRM documentation CD that is included with the Microsoft CRM installation
CD.
| Modification Type: | Minor | Last Reviewed: | 9/7/2006 |
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| Keywords: | kbMbsreports kbMBSMigrate kbinfo KB821674 kbAudDeveloper |
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