Incorrect file origin is listed when you open a text file in Excel 2002 (821456)


The information in this article applies to:

  • Microsoft Excel 2002
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

When you open a text file (*.txt) in Microsoft Excel 2002, the Text Import Wizard may list an incorrect file origin (for example: Chinese Simplified, Japanese, or Cyrillic).

RESOLUTION

Service Pack Information

This problem is corrected in Office XP Service Pack 3. To resolve this problem, obtain the latest service pack for Microsoft Office XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack

Part 1: Download and install the hotfix

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size        File name     
   --------------------------------------------------------------
   24-May-2003  00:04   4,817,040  Excelop.msp  (Client Update)
   24-May-2003  01:14  16,584,900  Excelff.msp  (Full-file Update)
After the hotfix is installed, the following files will have the listed attributes or later: 
   Date         Time   Version      Size     File name
   ---------------------------------------------------
   23-May-2003  02:38  10.0.5320.0  9177672  Excel.exe

Important information before you install the hotfix

  • The full-file version of this hotfix installs on Microsoft Office XP Service Pack 1 (SP-1). However, the full-file version has not been tested to the same extent on that version as it has on Microsoft Office XP Service Pack 2 (SP-2). Some unanticipated file conflicts are possible. This configuration is supported, but not recommended.
  • The client version of this hotfix is a post-Office XP SP-2 fix. To install the hotfix, you must have Office XP SP-2 installed. For more information about Office XP SP-2, click the following article number to view the article in the Microsoft Knowledge Base:

    325671 Description of the Office XP Service Pack 2 (S)

  • The client version of this hotfix requires Microsoft Windows Installer 2.0 or later. For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

    330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0

Part 2: Activate the update

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To activate this hotfix, follow these steps:
  1. Quit Excel.
  2. Click Start, click Run, type regedit, and then click OK.
  3. Locate and then click to select the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Excel\Options

  4. After you select the key that is specified in step 3, point to New on the Edit menu, and then click DWORD.
  5. Type DefaultCPG, and then press ENTER.
  6. Right-click DefaultCPG, and then click Modify.
  7. In the Value data box, type 1252, and then click OK.
  8. On the File menu, click Exit to quit Registry Editor.

Note In step 8, type the code page that you want. For example, type 1252 for Western European Languages. Make sure that you set the base to decimal.

For more information about supported code pages, visit the following Microsoft Web site:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/act/htm/actml_ref_scpg.asp

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Office XP Service Pack 3.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbbug kbfix kbofficexppresp3fix KB821456 kbAudEndUser
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